Shipping policy
We do our best to prepare and deliver your order as quickly and safely as possible.
Shipping Rates
Shipping costs vary depending on your destination and the number of items purchased. The exact shipping fee will be calculated at checkout after you enter your shipping address.
| Order Value | Shipping Fee |
|---|---|
| $0 - $59 | $9.9 Standard Shipping |
| $59+ | Free Standard Shipping |
| VIP Shipping | $16.99 |
Processing Time
Most orders are processed within 1-7 business days.
Estimated Delivery Time
Delivery time may vary depending on the destination, courier, local customs, weather conditions, holidays, and other circumstances beyond our control.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5-14 Business Days |
| VIP Shipping | 3-10 Business Days |
Tracking Information
Once your order has been dispatched, a shipping confirmation email containing tracking information will be sent automatically.
If you do not receive tracking information within a reasonable timeframe, please contact us at support@stoopelf.com
Delivery Address
Please ensure your shipping address is complete, accurate, and able to safely receive deliveries during the estimated delivery period.
Delivery methods may vary depending on the destination and shipping carrier.
Orders may be delivered to a mailbox, parcel locker, front door, reception area, mailroom, or another secure location according to the courier's standard delivery procedures.
Important Notes
- Delivery dates shown on our website are estimates only and are not guaranteed.
- Shipping delays may occur due to weather, customs inspections, peak seasons, national holidays, or local courier conditions.
- Customers are responsible for providing a complete and accurate shipping address.
- Once a package has been handed over to the shipping carrier, delivery times are subject to the carrier's operations.
- If you have any questions regarding your order, please contact us at support@stoopelf.com